Attention: Cleverbridge does not offer technical support for any products. For any content or technical-related questions, please contact Ipswitch - File Transfer directly.
If you do not receive your e-mail from Ipswitch within 30 minutes of your purchase Contact Ipswitch Customer Service and include your contact information and serial number. You will receive a confirmation email with the case # and additional contact information.
For all payment inquiries or to arrange a hassle-free return within 30 days of purchase please contact cleverbridge, Ipswitch's online partner.
The Ipswitch Community is your one-stop for all account, product, support, and community activities. This includes downloads, licensing, renew service agreements, upgrade, contact support, and offline activations.
If you already have an Ipswitch Community account, go to the My Products page and login.
If you do not have an Ipswitch Community account, create an account by entering your email and the serial number provided. Then complete the form. You will be sent a confirmation email. Click the link and set your password.
Note: Always use your serial number when creating a new Community account. If you have any issues follow the same instructions above for contacting Ipswitch Customer Service.
The download is available under My Products. Click the product to see the details. Click Download to get your software.
If you are missing your order confirmation email including the license key/activation code, download link, or invoice/receipt for your purchased product, please visit our Purchase Lookup page to look up your order.
For all other inquiries, feel free to contact Cleverbridge Customer Support.
